- Letter Request - Approval. Create New Request.
- Choose Salary Certificate to Government Agency.
- Enter all the mandatory fields and submit the request to free zone.
- The electronic letter will be sent to your company’s email address and a password pin to open the letter will be sent to your preferred mobile number.
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Follow 4 Simple Steps To Activate Your E-services
Assemble Pre-Requisites
License: Companies that are licensed by Dubai Economic Department with Shipping and Forwarding related activities, including “Shipping Line Agents”, can register with Dubai Trade.
Dubai Customs Shipping Agent Code: All Shipping Agents/Freight Forwarders must obtain a Shipping Agent code from Dubai Customs prior to registering with DP World. (Refer to Manual under "Introduction").
Submit Registration
Go to www.dubaitrade.ae>> Service Centre >> DP World >> Registration Tools >> New Registration.
Follow the steps to complete your registration (Refer to Manual). Choose the role as Freight Forwarder at the time of registration.
After submitting your registration request and uploading all the required documents, approval will be given within 2 business days.
- License Copy
- Request Letter from Company
- Passport Copy of the Authorised Person
Activate Your Account
Once approved, a notification email will be sent to you and your account will be activated.
On account activation, please contact Dubai Trade Contact Centre to get your codes mapped. You may reach us at 600555554 or This email address is being protected from spambots. You need JavaScript enabled to view it. .
You may also create additional users, if required, by logging in as administrator/authorised person (Refer to Manual).
Access E-services
Your registration should be complete by now.
Book a Training Session HERE
FAQ's
Is there any fee for registration?
The DP World registration in Dubai Trade is free of charge.
Do I have to come to the DP World office in order to submit the registration request?
There is no need of manual submission, just fill the application on the website www.dubaitrade.ae
Can I choose multiple roles at the time of registration?
Yes, you can, provided that you have the necessary license activities to do so.
Do we need to specify any owner or authorised person details at the time of registration?
It is mandatory to register at least 1 Authorised Signatory and Normal/Regular Contact.
Where can I enquire if my registration request is pending for approval?
You can contact DP World Customer Service on 048815555 if you face any delay on approval.
How do I register with Dubai Customs?
To register with Dubai Customs, please go to www.dubaitrade.ae and click Service Centre > Dubai Customs > Request Business Registration > New or click HERE.
Follow 4 Simple Steps To Activate Your E-services
Assemble Pre-Requisites
License: Companies that hold a valid license with Land Transportation/ Haulage related activities issued by any licensing authority in Dubai, other emirates or GCC can register with Dubai Trade.
Submit Registration
Go to www.dubaitrade.ae>> Service Centre >> DP World >> Registration Tools >> New Registration.
Follow the steps to complete your registration (Refer to Manual). Choose the role as Haulier/Trucker at the time of registration.
After submitting your registration request and uploading all the required documents, approval will be given within 2 business days.
- License Copy
- Request Letter from Company
- Passport Copy of the Authorised Person
Activate Your Account
Once approved, a notification email will be sent to you and your account will be activated with your ‘Haulier Code’.
You may also create additional users, if required, by logging in as administrator/authorised person (Refer to Manual)
Access E-services
Your registration should be complete by now.
Book a Training Session HERE
FAQ's
Is there any registration fee?
The DP World registration in Dubai Trade is free of charge.
Do I have to come to the DP World office in order to submit the registration request?
There is no need of manual submission, just fill the application on the website www.dubaitrade.ae
Can I choose multiple roles at the time of registration?
Yes, you can, provided that you have the necessary license activities to do so.
Do we need to specify any owner or authorised person details at the time of registration?
It is mandatory to register at least 1 Authorised Signatory and Normal/Regular Contact
Where can I enquire if my registration request is pending for approval?
You can contact DP World Customer Service on 048815555 if you face any delay on approval.
Who can register with DP World as a Haulier?
Transport or any other companies who own their own trucks and trailers can register as a Haulier with DP World.
Do I have to register my trucks/trailers to operate?
You can either register your own trucks online through the service ‘Truck Registration’ or use third party trucks that are already registered with DP World.
Follow 4 Simple Steps To Activate Your E-services
Assemble Pre-Requisites
License: A valid license from Jafza (Jebel Ali Free Zone Authority), National Industries Park (NIP), DAZ (Dubai Auto Zone) and Textile City.
Submit Registration
You will now be automatically registered with Dubai Trade after acquiring a license from these authorities.
Activate Your Account
A notification email will be sent to you with your default username and password which you can modify at first log in.
You may also create additional users, if required, by logging in as administrator/authorised person (Refer to Manual).
Access E-services
Your registration should be complete by now.
Book a Training Session HERE
FAQ's
Is there any registration fee?
There is no registration fee for Free Zone company account activation.
I have a valid license, but I have not received my username and password.
Please contact us at 600555554 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for further assistance.
After activating my portal, do I need to set up any accounts to start accessing the services?
Portal Deposit and Bank Guarantee are two types of pre-paid accounts available for online payments. Service Charges and employee insurance payments are deducted from Portal deposit. Bank Guarantee is used for Employment visa deposits for companies that are not yet eligible for the Insurance Protection Program. You can top-up both these accounts by using e-Deposit service available on Dubai Trade portal.
Can I use this account to carry out Dubai Customs transactions?
If you have not registered with Dubai Customs yet, you can link your existing username and password at the time of Dubai Customs registration. To register, please go to www.dubaitrade.ae, Service Centre > Dubai Customs > Request Business Registration > New or click HERE.
Do I also need to register my company with GDRFA (Immigration)?
Newly established companies will be given a Company Immigration Card issued by GDRFA (Immigration) automatically. Hence, no separate registration is required with GDRFA for the respective company.
